Shipping policy
Shipping Policy
ROBIN provides national and international shipments:
| ZONE | DELIVERY TIME | PRICE | AGENCY |
| Spain (Mainland) | 1/3 business days | 5€ | Correos Express / Correos* |
| Spain (Balearic Islands) | 3/4 business days | 5€ | Correos Express / Correos |
| Spain (Canary Islands) | 7/10 business days | 15€ | Correos Express / Correos |
| Portugal | 2/4 business days | 5€ | Correos Express / Correos |
| France | 2/3 business days | 7€ | UPS / UPS Service Point |
| Italy, Germany, Netherlands, Belgium |
2/4 business days | 7€ | UPS / UPS Service Point |
| United Kingdom* | 3/4 business days | 15€ | UPS |
| Rest of Europe* | 3/4 business days | 15€ | UPS |
| Rest of the World* | 3/5 business days | 30€ | UPS |
*Delivery to Correos Office (collection point): When placing an order for collection at a Correos Office, it is essential that you provide the exact same name that appears on your identity document. This will prevent any issues when collecting your parcel.
Spain Mainland: Delivery in 1/3 working days if the order is placed before noon. Also, free delivery to our Barcelona shop is available for a wide range of postcodes in Barcelona province. If your delivery postcode is enabled, the option will appear under "Delivery methods".
SPAIN| FRANCE | ITALY | BELGIUM | GERMANY | NETHERLANDS: Besides Home Delivery, you can also select pick-up locations for your order's delivery.
Free shipping for orders over €90 in Spain (mainland and Balearic Islands) and Portugal (mainland), €100 in European Union countries , and €150 for the rest of the world where we ship.
* SHIPMENTS OUTSIDE EU:
- The consignee shall bear all customs charges (if any). If the client rejects the package at customs, ROBIN will not be responsible for the package or its associated expenses.
- For shipments to Andorra, Ceuta, Melilla, and the Canary Islands, the mode of shipment is carriage due, establishing a procedure for the recovery of the corresponding Export Document (SAD) in the case of an export (Andorra, Ceuta, Melilla, and the Canary Islands).
In case of doubts, please contact us through our Chat or e-mail: info@robincollection.com.